Terms of Service — HULOFTON™

1. About these Terms

These Terms of Service ("Terms") form a binding agreement between you and HULOFTON™. HULOFTON™ is operated by Hulofton Robinson II, an individual California sole proprietor doing business as HULOFTON™ ("HULOFTON", "we", "us", "our"). They govern your access to and use of hulofton.com, our mobile and web apps, and every related service (collectively, the "Platform"). If you do not agree, do not use the Platform.

2. Eligibility & Account Security

You must be at least 18 years old to create an account, list items or services, message users, buy, sell, trade, or advertise.
You are responsible for the accuracy of the information you provide, for keeping your credentials secure, and for every action taken through your account.
You will notify us immediately of any suspected unauthorized use.

3. Platform-Only Role

HULOFTON provides technology that enables independent users to create listings, discover items and services, communicate, and — where features are available — arrange transactions. Except where HULOFTON expressly states otherwise, HULOFTON does not own listed items, perform advertised services, employ or control providers, supervise work, establish provider pricing, inspect every item, verify every representation, or become a party to agreements between users.

Users transact and enter service arrangements directly with one another. Each user is responsible for evaluating the other party, reviewing the item or service, confirming identity and credentials when appropriate, agreeing on price, payment, delivery, return, cancellation and service terms, and complying with applicable laws.

HULOFTON does not guarantee the identity, honesty, reliability, legality, qualifications, licensing, insurance, ownership, authenticity, quality, safety, availability, condition, performance or suitability of any user, listing, item, service or transaction.

Nothing on the Platform creates an employment, agency, partnership, joint venture, or franchisor/franchisee relationship between HULOFTON and any user, buyer, seller, provider, contractor, or organization.

4. Verification Badges & Provider Credentials

Credential information displayed on a provider profile reflects information the provider submitted to HULOFTON and has not been independently verified by HULOFTON unless a specific listing states otherwise. Any verification badge or credential status confirms only the specific information HULOFTON states it reviewed. It is not an endorsement, guarantee, background check, promise of future conduct, or assurance that the information remains current. Customers should independently confirm licensing, insurance and current credentials before hiring.

5. Marketplace Listings, Service Listings, and User Agreements

Listings, prices, availability, service scope, work schedules, deliverables, materials, warranties, and post-sale support are set by the user creating the listing. Agreements formed between users are between those users only.

6. Fees, Taxes & What HULOFTON Currently Charges

HULOFTON currently charges only for optional featured-listing and featured-service promotions:

Featured Listing — $4.99 USD, 7 consecutive days from Stripe payment confirmation.
Featured Service — $9.99 USD, 14 consecutive days from Stripe payment confirmation.

Marketplace checkout is active. Buyers pay for listed items through Stripe Checkout, sellers receive proceeds in their connected Stripe account, and HULOFTON retains a 5% seller marketplace fee on completed orders. Service bookings are not paid through HULOFTON checkout. Users are responsible for setting listing and service prices and for collecting and remitting all applicable taxes on their own sales; HULOFTON does not calculate or collect tax at checkout.

See Payment Terms, Featured Listings Terms and Fees Policy.

7. Payments & Stripe Processing

Featured-placement purchases are processed by Stripe. HULOFTON does not receive or store your complete card number or card security code (CVV). We store limited transaction metadata such as Stripe session/intent IDs, amounts, currency, status, and last-four digits when useful for support. Stripe or another payment or verification provider may collect identity, tax, banking or government-identification information directly when required for seller onboarding, payouts, fraud prevention or legal compliance.

8. User-to-User Transactions, Shipping, Pickup & Delivery

Users are responsible for shipping, pickup, delivery, condition on arrival, returns, refunds and cancellations of the items and services they list. For orders paid through HULOFTON checkout, HULOFTON provides on-platform cancellation, return, refund and dispute tools, and may issue a refund through Stripe against the original payment where its policies apply. HULOFTON does not process local cash or off-platform payments and cannot issue or reverse those payments. See Refund Policy.

9. Service-Provider Licensing & Insurance

Independent service providers are solely responsible for holding any required licenses, permits, insurance, or bonds; for their own workers and subcontractors; for on-site safety; and for compliance with applicable law. See Service Provider Rules. Licensing and insurance requirements vary by location and service; customers should independently verify credentials, insurance and current license status before hiring.

10. Prohibited Items & Prohibited Conduct

You may not list, sell, advertise, offer, request, or transact in any items or services prohibited by our Prohibited Items policy, our Acceptable Use policy, or applicable law.

11. User Content & Intellectual Property

You retain ownership of the content you submit. You grant HULOFTON a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, cache, display, reproduce, distribute, modify, adapt, create derivative works of, translate, and promote that content solely to operate, improve, secure, and market the Platform. You represent that you have the rights necessary to grant this license. See Copyright / DMCA.

12. Reporting, Moderation, Suspension & Termination

HULOFTON may investigate, remove or restrict content, limit features, suspend, or terminate accounts at its discretion for safety, security, legal compliance, fraud prevention, policy violations, or any other reason permitted by law. You may close your account at any time from /delete-account. See Appeals.

13. Account Deletion & Data Retention

You may request account deletion at any time. Certain records may be retained after deletion where reasonably necessary for legal compliance, fraud prevention, dispute resolution, tax, accounting, and platform integrity. See our Privacy Policy.

14. Third-Party Services

The Platform integrates with third-party services (Stripe, authentication providers, hosting, communications, AI providers). Those services are governed by their own terms and policies.

15. AI Limitations — No Professional Advice

AI-generated scores, recommendations, pricing estimates, trust indicators, risk indicators, summaries, and questions are informational tools only. They may be incomplete, inaccurate, outdated, or based on insufficient information. They are not guarantees, appraisals, legal advice, financial advice, safety certifications, authentication reports, or professional inspections. You must independently verify important information before purchasing, selling, hiring, meeting, or paying.

16. Warranty Disclaimers

HULOFTON provides the Platform on an "as is" and "as available" basis. To the fullest extent permitted by law, HULOFTON disclaims implied warranties, including merchantability, fitness for a particular purpose, title, non-infringement, and warranties arising from course of dealing or usage of trade. HULOFTON does not warrant that the Platform will always be uninterrupted, secure, error-free, or free from harmful components.

17. User-Dispute Release

To the fullest extent permitted by law, users release HULOFTON from claims arising primarily from disputes between users, including disputes concerning listings, items, services, communications, payment arrangements, delivery, pickup, condition, quality, legality, qualifications, or performance. This release does not waive rights that cannot legally be waived or excuse HULOFTON from responsibility imposed directly by applicable law.

18. Governing Law & Informal Dispute Procedure

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Before filing any formal proceeding, you and HULOFTON agree to attempt to resolve the dispute informally by contacting /contact and allowing 30 days for a good-faith response.

19. Electronic Communications

You consent to receive electronic communications from HULOFTON (email, in-product messages, and, where permitted, SMS or push) relating to your account, transactions, safety, security, and policy updates.

20. Severability, Assignment, Entire Agreement

If a provision is held unenforceable, the remaining provisions remain in effect. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the policies they reference, are the entire agreement between you and HULOFTON regarding the Platform.

21. Consumer-Rights Savings Clause

Nothing in these Terms excludes, limits, or waives any right, remedy, warranty, duty, or protection that cannot lawfully be excluded, limited, or waived.

22. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted here with an updated date and, where required, notified through the Platform or by email. Continued use after changes take effect constitutes acceptance.

23. Contact

Questions? Reach us at /contact.