Fees Policy

This Fees Policy describes the fees HuLofton™ may charge buyers and sellers. Specific fee amounts are disclosed in-app at the time of the transaction and may vary by category, region, listing type, payment method, and promotional period.

1. Listing Fees

Standard listings on HuLofton are free. Optional premium placements (e.g. Featured, Boost, Promoted) carry a fee disclosed at the time of purchase.

2. Selling / Commission Fees

When an item sells through HuLofton checkout, HuLofton charges a marketplace commission on the final sale price (and shipping where applicable). The exact rate is shown to the seller before the listing is published and on each order detail page.

3. Payment Processing Fees

Payment processing fees are charged by Stripe (or the applicable payment processor) and passed through to the seller. Standard rates are disclosed in the seller dashboard.

4. Refunds & Reversals

When a transaction is fully refunded, HuLofton may refund or retain the marketplace commission as disclosed in our Refund Policy. Payment processor fees are governed by the processor's terms.

5. Chargebacks

Chargebacks may carry additional fees and may be deducted from seller payouts. HuLofton may investigate, dispute, recover, or offset chargeback losses against future payouts.

6. Taxes

All fees are exclusive of taxes unless stated otherwise. Sellers are responsible for their own income and sales taxes.

7. Changes to Fees

HuLofton may change fees at any time. Material changes will be notified through the Platform or via email and will take effect prospectively.

8. Contact

Fee questions: /contact.