Help Center

Quick answers to common questions. Still stuck? Contact us.

• How do I list an item?

  Tap Sell, add up to 8 photos, set your price, and publish. HuLofton AI helps with title, description and category in seconds.

• How do I get verified?

  Verification opens automatically after your first listing. Submit a government ID and phone — most sellers are verified within 24 hours.

• Is HuLofton free?

  Browsing, buying and messaging are free. Sellers pay a small commission only when an item sells.

• How does buyer protection work?

  Eligible orders are protected. If an item doesn't arrive as described, contact our trust team within 7 days for a full refund.

• How do I meet a seller safely?

  Use public meetup spots, daytime hours, and keep all communication inside the HuLofton inbox until you're ready to exchange.

• How do referrals work?

  Share your unique HuLofton link from /refer. You both earn marketplace credit when your invitee completes their first verified transaction.