Delete My Account

You can request deletion of your HULOFTON account at any time.

How it works today

1. Sign in and open Account → Privacy.
2. Submit a deletion request.
3. Submitting the form creates a deletion request. The account is not automatically deleted at submission. HULOFTON currently processes full deletion requests manually.
4. You may need to resolve any active account matters first (for example, an active featured-placement purchase, an open report, or an outstanding support ticket).

Listings

You can delete individual listings and services from your dashboard at any time. Deleting a listing removes the listing record from the marketplace. HULOFTON has not yet completed the storage-side cleanup for previously uploaded photo files, so removing a listing may not immediately remove all related records or files from backup, security, moderation, or storage systems.

What we may retain

Certain records may be retained after deletion where reasonably necessary for fraud prevention, security, accounting, disputes, legal obligations, and platform integrity. This typically includes:

• Payment records and Stripe transaction IDs for featured-placement purchases.
• Moderation logs (reports, appeals, enforcement actions).
• Aggregated / de-identified operational logs.

Full details in the Privacy Policy.

Data export

The current export includes basic account and locally stored preference information. It is not yet a complete copy of all HULOFTON data.

Reactivation

Once a deletion request is completed, the account cannot be restored. If you want to come back later, please sign up again.